Terms & Conditions: Terms of Service

Effective: September 1, 2026

Welcome to JNT — Press on. Stand out.

These Terms of Service ("Terms") are a binding agreement between you and Jewels Not Tools LLC ("JNT," "we," "us") governing your use of the JNT website at www.JNTNails.com, the JNT mobile application, and all related services (together, the "Platform"). By creating an account, placing an order, or otherwise using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

What JNT is — and is not

JNT operates a marketplace connecting clients seeking custom press-on nails ("Clients") with independent nail artists who design and produce them ("Artists"). JNT also hosts brand partners ("Brands") who commission designs and sponsor features and publishes it’s own heritage collections and cultural content ("JNT Originals").

For Artist-made orders, JNT is a marketplace and intermediary, not the seller. The contract for custom work is between the Client and the Artist. JNT provides the technology, payments, sizing tools, and dispute support but does not manufacture or guarantee Artist work except as expressly stated.

For JNT Originals, JNT is the merchant and is directly responsible for those products.

Eligibility and accounts

You must be at least 18 to create an account (whether as a Client, Artist, or Brand). You are responsible for all activity under your account and for keeping your credentials secure. You may not share your account credentials or allow others to access your account.

Sizing tools, photos, and fit

JNT offers sizing tools, including a photo-based measurement feature that uses a reference coin for calibration, and a fit quiz. The photos you submit are used only to calculate your measurements. Artists do not receive or see your photos — they receive only the resulting measurements needed to make your set. Sizing tools provide estimates; JNT does not guarantee a perfect fit, and fit-only issues are handled under the Returns, Remakes & Damage Policy rather than treated as defects. How sizing photos are stored and retained is described in the Privacy Policy.

Orders, custom work, and acceptance

Placing an order is an offer to purchase. For Artist-made orders, the order is confirmed when the Artist accepts it. Before an Artist accepts, you may cancel without penalty. After acceptance, your item is made to order and all sales are final, subject only to the damage/defect remedy in the Returns, Remakes & Damage Policy. You are responsible for the accuracy of design requests, reference images, sizing, and shipping details you submit.

Payments

Payments are processed by Stripe.

By providing payment information you authorize us and our processor to charge the applicable amounts (price, shipping, taxes). For Artist-made and Brand-funded transactions, JNT collects and routes payments, retains a platform fee, and remits balances to the relevant Artist, Client, or other party as described in these Terms, the Artist Agreement, and the Brand Partner Terms. We do not store full payment card numbers.

Intellectual property

JNT's property.

All right, title, and interest (including all intellectual property rights) in and to the Platform, the JNT name, logos, and tagline ("Press on. Stand out."), JNT Originals collections, the JNT cultural archive and podcasts, and JNT's design systems remain owned by JNT or its licensors. Nothing here transfers those rights to you.

Artist designs.

Artists retain ownership of original designs, subject to the licenses in the Artist Agreement and any Brand commission terms. Purchasing a set gives a Client the physical product and a personal, non-commercial right to wear and photograph it — not ownership of the design.

Your content.

When you submit User Content (reference images, design requests, reviews, profile details, recordings, messages, and final-product photos), you grant JNT a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, and display it to operate, improve, and promote the Platform — including publishing final-product photos as described in the Privacy Policy. You represent you have the rights to everything you submit. Do not submit images, logos, or designs you do not have the right to use.

Recorded and cultural content.

Where you participate in recorded content (e.g., podcast conversations), you grant the rights described in a separate release for that recording. Do not record others on the Platform without their consent.

Brands and brand-funded arrangements

The Platform supports Brand accounts and in-app brand deals, governed by the Brand Partner Terms, which may involve a Brand commissioning an original design (executed by an Artist) and/or sponsoring a Client to feature a set. Anyone paid or compensated to feature a product must clearly and conspicuously disclose that relationship per the FTC's endorsement guidelines and equivalent rules elsewhere.

JNT TAP features

Some products include an embedded JNT TAP tag beneath the nail's top coat. The destination it opens is set and controlled by the Client, who may change it at any time; it is not fixed at production. You are solely responsible for the link and content you make accessible through your tag. JNT does not currently log or track JNT TAP taps or scans. We may disable a tag or profile that violates these Terms.

Prohibited conduct

You agree not to misuse the Platform. Detailed rules are in the Acceptable Use & Community Guidelines, incorporated into these Terms.

Disclaimers

The Platform is provided "as is" and "as available." To the fullest extent permitted by law, JNT disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. For Artist-made orders, JNT does not warrant the quality, safety, or legality of Artist work. JNT does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.

PRODUCT SAFETY.

PRESS-ON NAILS ARE COSMETIC PRODUCTS APPLIED WITH ADHESIVES. YOU SHOULD: (A) READ AND FOLLOW ALL APPLICATION, WEAR, AND REMOVAL INSTRUCTIONS; (B) PERFORM A PATCH TEST BEFORE FIRST USE IF YOU HAVE SENSITIVE SKIN; (C) DISCONTINUE USE IMMEDIATELY AND SEEK MEDICAL ATTENTION IF YOU EXPERIENCE IRRITATION, SWELLING, REDNESS, OR ALLERGIC REACTION; AND (D) CONSULT A DERMATOLOGIST OR NAIL CARE PROFESSIONAL BEFORE USE IF YOU HAVE ANY NAIL OR SKIN CONDITIONS. JNT IS NOT RESPONSIBLE FOR INJURIES RESULTING FROM MISUSE, FAILURE TO FOLLOW INSTRUCTIONS, OR PRE-EXISTING CONDITIONS.

Limitation of liability

To the fullest extent permitted by law, JNT will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, loss of goodwill, or costs of procurement of substitute goods or services, regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if JNT has been advised of the possibility of such damages. JNT's total aggregate liability for any and all claims arising out of or related to these Terms or your use of the Platform will not exceed the greater of: (a) the amounts you paid to JNT in the twelve (12) months immediately preceding the claim giving rise to liability, or (b) one hundred U.S. dollars (USD $100).

Indemnification

You agree to indemnify, defend, and hold harmless JNT and its parents, subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of, or inability to use, the Platform; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your violation of any third-party right, including intellectual property, privacy, or publicity rights; or (f) any dispute between you and an Artist, Brand, or other user.

Dispute resolution and governing law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles.

Binding arbitration.

Except for disputes relating claims for injunctive or equitable relief, any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, or your use of the Platform (collectively, “Disputes”), will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator in Pennsylvania (or, at your election, in the county where you reside). The arbitrator’s decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. You and JNT each waive any right to a jury trial.

Class action waiver.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND JNT EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. You may only bring claims against JNT in your individual capacity, and not as a plaintiff or class member in any class or representative proceeding. The arbitrator may not consolidate more than one party’s claims and may not preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision (other than the jury trial waiver) shall be null and void, and the Dispute shall be decided by a court.

Forum for litigation.

For any Dispute not subject to arbitration (including if you timely opt out), or if the arbitration provision is found unenforceable, you and JNT agree to submit to the exclusive jurisdiction of the state and federal courts located in Pennsylvania, and you waive any objection to venue or personal jurisdiction in those courts.

Changes, suspension, and termination

Modifications to Terms. We may modify these Terms at any time. If we make material changes, we will notify you by email (to the address associated with your account) and/or by posting a prominent notice on the Platform at least thirty (30) days before the changes take effect. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform and close your account before the changes take effect.

Suspension and termination.

We may suspend or terminate your account or access to the Platform, in whole or in part, at any time and for any reason, including if we reasonably believe you have violated these Terms. We will endeavor to provide notice before or promptly after any suspension or termination, except where we believe immediate action is necessary to protect JNT, other users, or third parties, or where notice is prohibited by law. Upon termination, your right to use the Platform ceases immediately, but the following provisions survive: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution and Governing Law, and any other provisions that by their nature should survive.

Contact

Concierge@jntnails.com

Force majeure

JNT will not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond JNT’s reasonable control, including acts of God, natural disasters, pandemic, epidemic, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes or labor disputes, supply chain disruptions, utility or communications failures, cyberattacks, or failures of third-party service providers. During any such event, JNT’s obligations will be suspended to the extent affected, and JNT will use reasonable efforts to resume performance as soon as practicable.

Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms without JNT’s prior written consent. Any attempted assignment in violation of this section is void. JNT may freely assign these Terms and its rights and obligations hereunder, in whole or in part, without notice or your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of JNT’s assets. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such invalidity, illegality, or unenforceability will not affect any other provision of these Terms, which will remain in full force and effect. The invalid, illegal, or unenforceable provision will be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the parties’ original intent, or if such modification is not possible, it will be severed from these Terms.

Entire agreement

These Terms, together with the Privacy Policy, Returns, Remakes & Damage Policy, Acceptable Use & Community Guidelines, and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and JNT with respect to your use of the Platform and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and JNT regarding that subject matter. In the event of any conflict between these Terms and any other policy or agreement, these Terms will control unless the other document expressly states that it supersedes these Terms on a specific point.

Electronic communications

By using the Platform, you consent to receive communications from JNT electronically, including by email, push notification, in-app message, or posting on the Platform. You agree that all agreements, notices, disclosures, and other communications that JNT provides electronically satisfy any legal requirement that such communications be in writing. You are responsible for maintaining a valid email address in your account settings and for regularly checking for communications from JNT.

Waiver

JNT’s failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by JNT. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.