FAQ

Jewels Not Tools (JNT) is a marketplace connecting clients with independent nail artists to create custom press-on nails. Discover artists, bring your inspiration to life, and choose a shape, length, and design that reflects your style.

With JNT Tap, your nails can become a digital connection, too. Press on. Stand out.

Follow these steps for a secure fit, along with the directions on your nail glue:

1. Clean and prep: Wash and dry your hands and remove any nail polish. Use the included alcohol wipe to remove oils, then let your nails dry completely.
2. Push back cuticles: Gently push back your cuticles using the included wooden stick.
3. Lightly buff: Gently buff the surface of each natural nail to remove shine, then wipe away dust.
4. Find your fit: Match each press-on to your natural nail, ensuring it fits from side to side without overlapping your skin. Lay them out in order.
5. Apply glue: Apply nail glue to your natural nail and a thin layer to the back of the press-on, following the glue’s instructions. Avoid contact with your skin.
6. Press and hold: Position the press-on just above your cuticle and press firmly. Your JNT insert recommends holding for 90 seconds to 2 minutes; follow your glue’s directions for the required hold time.
7. Let them set: Avoid water, lotions, and oils for at least two hours after application. Applying before bed can help give your nails time to set.

We want you to love your set. If something isn’t right, contact JNT through the app with your order details, a description of the issue, and clear photos showing the concern.

If a nail doesn’t fit, please don’t force or glue it into place. Let us know which nails are affected so we can review the sizing with you and your artist and help determine the next steps.

JNT brings together custom nail artistry, community, and technology-enabled beauty. Independent artists create wearable art tailored to your style, giving you a personal connection to the person behind your set. JNT offers different tiers for artists and clients, with opportunities to connect with brands based on membership level. JNT Tap is available to everyone, regardless of tier, so anyone can add a digital connection to their nail experience.

Your JNT Tap can continue to be used as long as the tag remains intact and functional. If you plan to wear the same nail again, remove and care for it gently to help protect both the nail and the tag.

For help transferring a JNT Tap or changing its connection, contact JNT so we can review your request. If your JNT Tap is lost, contact us to remove its connection to your profile. Disconnecting a tag does not physically disable it or help locate it.